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Student Network Access
Policy Revised November 15, 2004

Preamble
Azusa Pacific University maintains an extensive network infrastructure to support a wide variety of computing needs. One exciting feature of this infrastructure is a wireless network that covers both East and West Campuses, most residential living areas1 on campus and some of the residential living areas off campus. The purpose of this policy is to define the different access and service offerings and related fees for Undergraduate and Graduate students.

Description of Network Access and Services
APU provides four methods for accessing the campus network and Internet.

Access Type Service Name Description
Wireless All Access On-campus wireless network (802.11b compliant "Wi-Fi")
Ethernet and Wireless RezNet On-campus residential living area network
Ethernet Free Access Available in APU libraries during normal hours of operation

These methods of accessing APU's network provide connectivity to a wide variety of resources and all methods require an active APU Network Account account. For further information on activating an APU Network Account, please contact the IMT Support Desk at (626) 815-5050 or via email at support@apu.edu.

Services Provided With an APU Network Account
All students enjoy the following services available with a valid APUNetID and Password:
  • Email account with an @apu.edu extension accessible through the Cougars' Den (up to 30MB of mail storage)
  • Webpage and file storage on home.apu.edu (up to 30MB of storage shared with email)
  • Computer cluster usage
  • Access to RezNet
  • Access to library resources (computers in libraries and online resources)
Student Access
Students must purchase their own network equipment and the network equipment must conform to the university's standards. Check the REZnet website at http://reznet.apu.edu for the latest list of supported equipment. Network equipment not listed may not work properly on the network and IMT is not responsible to support or attempt setup of such equipment.

For students who do not live in a Supported University Residential Living Area1 "All Access" is available when they are on campus.

Network access is available to all active students with an APU Network Account (formerly refered to as an üdeupa account) in the libraries at all APU campuses via Ethernet; however, the student must own their own Ethernet card and cable.

Minimum Hardware Standard
Student's computers must meet a minimum standard identified in Appendix 1. All other devices will not be supported; however, if a student has a network-capable gaming console—such as an Xbox 360, Playstation 3, Nintendo Wii, etc.—the student may bring the console to the IMT Support Desk so that the Student Network Services Coordinator can verify and approve the device and, upon approval, provide network access.

Devices that conflict with the All-Access wireless network
There are several types of devices that operate at a frequency that conflicts with the "All Access" wireless network (2.4Ghz). Further, the 2004-2005 Housing handbook states that these devices are no longer allowed in on-campus housing. Below is a list of devices that are prohibited in "All Access" wireless networked areas:
  • 2.4Ghz cordless phones (the 2003-04 housing handbook states that these devices are no longer allowed)
  • Wireless access points
  • Wireless DSL routers
  • Wireless A/V senders
  • Wireless speaker systems
  • Bluetooth devices
  • Wireless video cameras
  • Poorly shielded microwave ovens
  • Any device that provides Dynamic Host Control Protocol (DHCP services or Network Address Translation [NAT])
If there is any question whether a device conflicts with the "All-Access" wireless network, please contact the IMT Support Desk at (626) 815-5050 or via email at support@apu.edu.

Getting Connected to the APU Network
Every student must have an active APU Network Account to access APU network services. For assistance in activating an APU NetID, contact the IMT Support Desk at 626-815-5050 or email at support@apu.edu.

All students are required to register their computer with the APU Network before they can gain access to on-line resources. Registration to the APU Network is managed through the CCAA application that all students must download before gaining access to the APU Network. SmartEnforcer ensures two critical issues on Windows-based computing platforms:
  1. Windows critical updates have been downloaded and installed
  2. Symantec's Norton Anti-Virus has been installed and is running with up-to-date virus definitions
After these two criteria have been met, students may login to the APU Network.

Virus Infection
APU strives to maintain a "virus free environment" and has purchased Symantec's Norton Anti-Virus for every student. The Perfigo/SmartEnforcer registration process attempts to ensure that all computers connecting to APU's network is protected from viruses by requiring that every student install Symantec's Norton Anti-Virus. If a student's computer becomes infected with a virus they will be denied access to the network. This is done to ensure they do not infect other students' computers. In addition, if the removal of the virus requires intervention by IMT staff, a fee of $25.00 will be required to help with the cost of virus removal and to reestablish the student's access to the APU network. Students who initially have difficulty registering their computer with the APU Network due to viruses will receive assistance in initially removing the viruses from their computer free of charge.

Graduate Student Access Considerations
Graduate students desiring to access the APU network can do so through "All Access" wireless. Graduate students desiring either service must purchase their own network equipment.

Network access is available in the libraries in the Azusa Campuses via ethernet, but the student must own their own ethernet card and cable.

Graduate students can purchase the required network equipment from the IMT Computer Store which is located on West Campus in the Heritage Court. The IMT Computer Store staff will be able to configure the equipment for the "All Access" wireless network.

Graduate students that already have network equipment that conforms to the 802.11b (Wi-Fi) standard can bring their computer to the IMT Computer Store on West Campus or the IMT Support Desk located on East Campus. For directions to both locations, contact the IMT Support Desk at 626-815-5050 or support@apu.edu.

Graduate students with company owned computers/laptops should check with their IS/IT/Computer departments before purchasing network equipment. Please take the following information to your IS/IT/Computer department and verify the following operation can be performed on your computer/laptop. Graduate students will be required to sign a waiver releasing IMT staff to configure computer for network access.

Configuring computers for "All Access" service requires the following:
  • Ensure DHCP is enabled
  • Install the Cisco CleanAccess Agent
  • Ensure that all current Critical Windows Updates are installed
  • Verify that Symantec's Norton Anti-Virus is installed; if not, the university's copy of Norton Anti-Virus can be installed
Please reference the IMT Student Services website Network Services section for more instructions regarding connecting to the APU network.

Appendix 1: Minimum Hardware Requirements

PC
  • Windows XP
  • Celeron 733Mhz processor
  • At least 128 MB of RAM
  • Functional CD-ROM drive
  • Minimum of 50 MB of free hard drive space
  • Wireless networking card ("All Access" wireless access only)
  • Ethernet card (library/wired RezNet access only)
Macintosh
  • OS X 10.3 or higher
  • G4 500Mhz processor
  • At least 256 MB of RAM is suggested