Laptop Program > Prospective Participants > Services and Accessories

• Laptop of Your Choice
  Each student has different technology needs; this is why we offer six different laptop models in our program. In addition, we offer both HP and Apple laptop models to ensure that every student is comfortable with the technology they are using.
   
• Complete Software Package
  HP models come with Microsoft Windows XP Professional; Apple models have Macintosh OSX. All laptops come with Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.), Norton Anti-Virus, and a full suite of internet applications/utilities (browsers, FTP, etc.).
   
• Accessories Package
  Every laptop leased through this program comes with an accessories package for convenience, accessibility and protection. Accessories included in this package are a laptop-specialized backback, a USB memory key (a less-volatile alternative to floppy disks for mobile storage), and a security device for locking the laptop to a desk or table when not in use.
   
• Insurance
  In the event that a laptop is lost or stolen, an insurance policy is in place to diffuse the cost of replacement. While a $1,000 deductible does apply, this is significantly less than the cost of replacement; for many models, replacing the laptop outright can cost upwards of $2,000. For students and their parents who desire greater protection, we recommend looking into an independent insurance company; many offer insurance specifically for laptop computers. (Please note that this insurance is only applicable within the United States; it does not apply to loss or theft outside of the country.)
   
• On-Campus Support and Loaner Laptop Program
  On-campus technical support (that is not related to network access) is only available to students enrolled in the laptop program. Assistance is generally available to students from 8am to 10pm during the week and during abbreviated hours on the weekends. In addition, if a student's laptop cannot be fixed within 30 minutes, a loaner laptop is provided for the student's use until his or her machine is repaired.